IT Analyst
Timpl has partnered with a global mobility company and is seeking for a IT Analyst
Responsibilities
(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)
MES Development & Implementation
- Design, develop, and implement MES solutions to support manufacturing operations.
- Customize and configure MES applications to meet specific business requirements.
- Integrate MES with other enterprise systems (ERP, PLM, etc.).
IT Support & Troubleshooting
- Provide technical support for MES applications, diagnosing and resolving issues in a timely manner.
- Manage helpdesk tickets related to MES, ensuring prompt resolution and customer satisfaction.
- Troubleshoot network and system-related problems affecting MES, offering solutions to minimize downtime.
Backup & Disaster Recovery
- Manage and execute regular backups of MES data to safeguard critical information.
- Develop and implement disaster recovery plans for MES to ensure business continuity in case of system failures or data loss.
System Updates & Patching
- Regularly update and patch MES applications and software to ensure systems are up-to-date and secure.
- Ensure compatibility with new software and hardware deployments.
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Documentation & Reporting
- Maintain clear and accurate records of MES systems, configurations, and network topologies.
- Document troubleshooting steps and resolutions for future reference.
- Provide regular reports on MES performance, security status, and ongoing issues.
Process Improvement & Optimization
- Identify areas for improvement in MES processes and workflows to enhance system efficiency and productivity.
- Proactively suggest and implement solutions to improve MES performance, scalability, and security.
Collaboration & Project Support
- Work closely with cross-functional teams to support MES initiatives, software deployments, and infrastructure upgrades.
- Assist in the planning and execution of MES projects, ensuring timely completion and alignment with business goals.
Supervisory Responsibilities: No
Qualifications
(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position).
Required Education & Experience
- Bachelor's degree in information technology, computer science, or a related field.
- 3+ years of experience in MES development and systems integration.
- Hands-on experience with various MES platforms and manufacturing processes in Manufacturing.
- Experience with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
Required Knowledge, Skills, & Abilities
- Strong knowledge of MES components, including servers, storage, and networking devices.
- Familiarity with system monitoring tools and network management software.
- Proficiency in CS program (e.g., C# or similar).
Preferred Education & Experience
- More than 3 years of experience in MES development within an automotive part or manufacturing corporation.
- Bilingual proficiency (English and Korean).